Privacy Policy

Our Commitment to Your Privacy

At PrimeMark Oxnard Deck Builder, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

Information We Collect

We collect information you provide directly to us, including:

• Your name, email address, phone number, and mailing address
• Project details and service requests you submit through our contact forms
• Payment information when you hire our services
• Photos of your property when relevant to your project
• Communication records when you contact us by phone, email, or in person

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you visit.

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for your deck projects
• Schedule and complete your deck construction or repair work
• Process payments and maintain financial records
• Communicate with you about your project status and updates
• Send you appointment reminders and follow-up information
• Improve our website and services based on your feedback
• Comply with legal obligations and resolve disputes

Information Sharing

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With contractors or suppliers necessary to complete your project
• With payment processors to handle transactions
• When required by law or to protect our legal rights
• With your explicit consent for specific purposes

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings, but disabling them may affect some website functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information, subject to legal requirements
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically kept for several years for warranty and legal purposes.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

PrimeMark Oxnard Deck Builder
1653 Pacific Ave unit #315
Oxnard, CA 93033
Phone: (805) 853-2861
Email: info@oxnarddeckbuilder.com